These Terms & Conditions constitute a legally binding agreement between you and 1stgame. By registering an account or using any service on 1stgame, you confirm that you have read, understood, and agreed to every clause set out below. Please review this document carefully before playing.
These cards summarise the most important obligations and rights under the 1stgame Terms & Conditions. The full legal text follows below.
1stgame is strictly for players aged 21 and above. Any account found to belong to an underage player will be immediately suspended and all funds returned, subject to identity verification. No exceptions.
Each player may hold only one registered 1stgame account. Operating duplicate accounts — whether to abuse bonuses or circumvent restrictions — constitutes a breach of these Terms and will result in permanent closure of all associated accounts.
All 1stgame balances are held in PKR. Withdrawals are processed to the same payment method used for deposit. 1stgame does not withhold legitimate winnings from players whose accounts are in good standing.
All promotional bonuses on 1stgame are subject to wagering requirements and time limits clearly stated at the point of offer. Attempting to withdraw bonus funds before meeting wagering conditions will result in forfeiture of the bonus balance only.
All games on 1stgame use independently audited Random Number Generator software. Game outcomes cannot be manipulated by the platform or the player. Any attempt to exploit technical errors, software bugs, or connectivity issues is prohibited.
Fraudulent deposits, money laundering, collusion in multiplayer games, use of automated betting software (bots), and deliberate exploitation of platform errors are all strictly prohibited and may be referred to relevant authorities.
These Terms & Conditions ("Terms") govern the relationship between 1stgame ("the Platform", "we", "us", "our") and any individual ("Player", "you", "your") who registers an account, accesses content, or uses any service made available on the 1stgame platform at 1stgame.vin.
1stgame operates under an international gaming licence and is committed to providing a fair, secure, and transparent gaming environment for players across Pakistan. By creating a 1stgame account or placing a bet or wager of any kind, you unconditionally accept these Terms in full. If you do not agree with any part of these Terms, you must not use the 1stgame platform.
Important: These Terms are governed by the laws applicable under 1stgame's international gaming licence. Players are solely responsible for ensuring that accessing and using online gaming services is lawful in their own jurisdiction before registering.
1stgame reserves the right to update these Terms at any time. Continued use of the platform following any update constitutes acceptance of the revised Terms. Where changes are material, registered players will be notified via the email address on file.
To register and maintain a 1stgame account, you must satisfy all of the following conditions:
🔞 Age Verification: 1stgame performs identity and age verification on all accounts. Providing false information regarding your age constitutes fraud. Accounts confirmed to belong to players under 21 will be closed immediately, and any deposited funds will be returned to the payment source following investigation.
1stgame reserves the right to request identity documents — including CNIC, passport, or government-issued photo ID — at any stage. Failure to provide satisfactory documentation within the stipulated timeframe may result in account suspension until verification is complete.
3.1 Account Security
You are solely responsible for maintaining the confidentiality of your 1stgame login credentials, including your username and password. Any activity that occurs under your account — regardless of whether it was carried out by you personally — is your responsibility. You must not share your account details with any other person.
If you suspect that your account has been accessed by an unauthorised party, you must notify 1stgame support immediately at [email protected]. 1stgame will not be liable for any losses arising from unauthorised access that results from your failure to safeguard your credentials.
3.2 Account Accuracy
Players must ensure that all personal details held on their 1stgame account remain accurate and current. Updates to name, address, date of birth, or contact information must be submitted to 1stgame support with supporting documentation. 1stgame may delay or withhold withdrawal processing if account details cannot be verified.
3.3 Single Account Policy
Each player is permitted to hold exactly one 1stgame account. Duplicate accounts are not permitted under any circumstances. Where duplicate accounts are identified, 1stgame reserves the right to merge, suspend, or permanently close the duplicate accounts and forfeit any bonus balances associated with them. Real-money balances deposited in good faith will be returned to the player's verified payment method.
3.4 Account Currency
All 1stgame accounts are denominated in Pakistani Rupees (PKR). No currency conversion is applied on deposits or withdrawals made through supported local payment methods including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank. Players using Visa, Mastercard, or USDT should note that their payment provider may apply their own conversion rates independently of 1stgame.
4.1 Deposits
1stgame accepts deposits via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, Mastercard, and USDT. All deposits are processed in PKR. Minimum and maximum deposit limits are displayed at the point of transaction and may vary by payment method. 1stgame does not charge deposit processing fees through JazzCash or EasyPaisa.
By making a deposit, you confirm that you are the authorised holder of the payment method being used. 1stgame reserves the right to request documentary evidence of ownership of any payment method used. Deposits made using payment methods not registered to the account holder will be returned and the account may be suspended pending investigation.
4.2 Withdrawals
Withdrawal requests are processed to the same payment method used for deposit wherever possible, in accordance with anti-money laundering obligations. Standard withdrawal processing times are:
Withdrawal requests may be subject to identity verification before processing. 1stgame reserves the right to delay a withdrawal for up to 72 hours for security screening purposes. Players will be notified if additional documentation is required.
No Hidden Fees: 1stgame does not charge platform-side withdrawal fees. Any charges applied by your bank or mobile wallet provider are independent of 1stgame and are not within our control.
4.3 Anti-Money Laundering
1stgame is obligated under its international gaming licence to comply with applicable anti-money laundering (AML) regulations. We may request source-of-funds documentation for large deposits or withdrawals. Suspicious activity will be reported to relevant regulatory authorities as required by law. 1stgame cooperates fully with any lawful investigation.
1stgame offers welcome bonuses, deposit match promotions, cashback offers, and cricket season specials to eligible players. All promotional offers are subject to the following general conditions, in addition to any specific terms stated at the point of the offer:
Clarity on Bonus Terms: 1stgame does not use bonus terms designed to trap players. If you are ever unsure about the conditions attached to a specific 1stgame promotion, contact support before accepting the offer. Support agents can clarify wagering requirements, game restrictions, and time limits in plain English.
6.1 General
All games and sports betting markets offered on 1stgame are governed by these Terms and by the specific rules applicable to each product, which are displayed within the relevant game or market interface. In the event of any conflict, the product-specific rules take precedence for gameplay disputes, while these Terms take precedence for account and payment matters.
6.2 Game Integrity
All casino games and instant game titles on 1stgame — including slots, Hi-Lo, Pearls of Bingo, baccarat, blackjack, and roulette — use independently certified Random Number Generator (RNG) software. The outcome of every game round is determined solely by the RNG and cannot be influenced by the platform or the player outside of standard gameplay decisions.
6.3 Sports Betting
Cricket and sports betting markets are settled according to the official results as declared by the relevant governing body (e.g., the Pakistan Cricket Board for PSL matches, the International Cricket Council for international fixtures). 1stgame reserves the right to void any bet where a market was offered in error, where match conditions render settlement impossible, or where evidence of event manipulation exists.
6.4 Technical Errors
In the event of a technical malfunction, system error, or interrupted connection during a game session, 1stgame will use available server logs to determine the state of play at the point of interruption. Game rounds that cannot be verified from server logs may be voided and the stake returned to the player's account. Winnings resulting from a demonstrable technical error — for example, a jackpot displaying an incorrect figure — will not be honoured where the error is clear and verifiable.
The following actions constitute a material breach of these Terms and may result in immediate account suspension, permanent ban, and forfeiture of balances:
Legal Action: 1stgame reserves the right to pursue civil and/or criminal legal remedies against players engaged in fraud, money laundering, or deliberate system exploitation. Relevant information may be disclosed to law enforcement authorities and regulatory bodies without prior notice to the player.
1stgame is committed to promoting responsible gaming practices across all products and all player segments. We recognise that for a small number of players, gaming can become problematic. The following tools and policies are in place for all 1stgame accounts:
1stgame enforces a strict 21+ age policy. Players who believe they may have a gambling problem are encouraged to make use of the self-exclusion tools available in their account settings and to seek independent support. For further guidance on responsible gaming, visit the 1stgame Responsible Gaming page.
All content on the 1stgame platform — including but not limited to text, graphics, logos, icons, images, game assets, software, and database structures — is the property of 1stgame or its licensed content providers and is protected by applicable intellectual property laws.
Players are granted a limited, non-exclusive, non-transferable licence to access and use the 1stgame platform solely for personal, non-commercial gaming purposes. This licence does not permit you to copy, reproduce, distribute, publish, display, or create derivative works from any 1stgame content without express written permission.
The 1stgame brand name, logo, and all associated trade marks are the exclusive property of the platform operator. Unauthorised use of 1stgame branding in any context — including social media, affiliate marketing, or review content — without prior written consent constitutes trade mark infringement.
To the fullest extent permitted under applicable law, 1stgame's aggregate liability to any player in connection with the use of the platform shall not exceed the total net deposits made by that player in the 12 months preceding the event giving rise to the claim.
1stgame shall not be liable for:
Platform Availability: 1stgame targets 99.5% platform uptime but does not guarantee uninterrupted access to any service. Scheduled maintenance periods will be announced in advance where possible. 1stgame is not liable for losses arising during unscheduled downtime beyond the return of any incomplete game stakes.
11.1 Termination by the Player
Players may close their 1stgame account at any time by contacting support at [email protected]. Prior to closure, any remaining real-money balance will be returned to your verified payment method after deduction of any outstanding bonus balance subject to forfeiture. Withdrawal of the real-money balance is subject to completion of any pending identity verification.
11.2 Termination by 1stgame
1stgame reserves the right to suspend or permanently close any account at its sole discretion, with or without prior notice, where:
Where an account is closed due to a Terms breach, 1stgame reserves the right to forfeit any bonus balances and to withhold real-money balances pending investigation. Where no breach is confirmed, real-money deposits will be returned in full.
These Terms are governed by and construed in accordance with the laws applicable under 1stgame's international gaming licence jurisdiction. Any dispute arising out of or in connection with these Terms that cannot be resolved through 1stgame's internal complaints procedure shall be subject to the exclusive jurisdiction of the competent courts or arbitration bodies as designated by the applicable licensing authority.
Players agree to attempt to resolve any dispute informally by contacting 1stgame support in the first instance. 1stgame commits to responding to all formal complaints within 5 business days and to resolving disputes fairly and transparently in accordance with its licence obligations.
1stgame may revise, update, or replace these Terms at any time. The most current version of the Terms will always be available at 1stgame.vin/terms-conditions. The "Last updated" date at the top of this page reflects when the most recent revision took effect.
Where a change is material — for example, a change to withdrawal processing timelines, bonus forfeiture rules, or player eligibility criteria — 1stgame will notify registered players via email at least 7 days before the change takes effect. Continued use of the platform after a notification period constitutes acceptance of the revised Terms.
If you do not accept a material change to these Terms, you may close your account and withdraw your real-money balance without penalty before the change takes effect.
If you have any questions, concerns, or complaints relating to these Terms & Conditions, please contact the 1stgame support team:
For matters relating to responsible gaming, account self-exclusion, or deposit limit adjustments, please visit the Responsible Gaming page or contact support directly. Responsible gaming requests are treated with priority and full confidentiality.
Dispute Resolution: 1stgame is committed to resolving all player disputes fairly. If you feel your complaint has not been handled to your satisfaction through our internal process, you may escalate the matter to the relevant authority under our international gaming licence for independent review.
You've read the rules — now enjoy the games. Cricket betting, live casino, slots, and instant games all in PKR. Players aged 21+ only.